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Can I change the delivery address for my order?

If you have not received a shipping confirmation yet, then there might be a small chance for us to change the address before the departure of your order. Please contact us by our contact form as soon as you notice that you need to change the delivery address.
However, if the shipping label is already printed, the package will go out to the address originally provided when you completed your purchase.

To speed up the process of getting the wrongfully shipped package back to our warehouse, please contact Bring/DHL and ask them to return the order back to our warehouse.

In the worst-case scenario where the parcel never finds its way to you, it will automatically be returned to our warehouses and processed as a return, after the pick-up period at the pick-up place has expired.
If that is the case, you will be refunded for your purchase when the parcel arrives at our warehouse.