In normal circumstances, we would like to have your order shipped within 24 hours from your order was placed. Delivery time should then be another 1-3 business days, depending on your location
However, in periods of high demand (i.e. sale periods), both shipping and delivery might exceed normal expectations.
Sometimes there are delayes in the tracking, and this is in most cases completely normal. If you have not seen any updates for a few days, do not hesitate to contact us.
Sometimes shipments are held up in customs, which delays the delivery of your order. Read about how to solve problems with custom processing here.