We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to return from the day your order was delivered/signed for – free of charge.
*All claims or defective products must be accepted by our service team. Click here to submit your claim/complaint.
Please do not put multiple orders in the same return parcel. This might cause the refund to not be issued.
If you have chosen “receive first - pay later” or invoice payment, it is your responsibility to “freeze” your invoice in Klarna when returning. This will stop your invoice from reaching its due date.
If you do not freeze the invoice in Klarna, you run the risk of being charged a “late payment fee” from Klarna.
We will correct your invoice as soon as we have processed your return. If your invoice is not corrected after the arrival of the return at our warehouse, please contact us here.
How to Return
First, register your return here. Then, return your order with Bring using the prepaid return label included in your order. Remember to ask for a receipt when returning a package, so we can track the return in case of delays or if the package goes missing.